IMPORTANT NOTE:
*** PLEASE FAX YOUR PROOF OF PURCHASE TO (626)602-1771 ***
- Faxed or e-mailed copy of proof of purchase (dated purchase receipt) is required to initiate RMA process. Please fax supporting document(s) to Advueu RMA department at (626)602-1771 or e-mail a scanned copy to support@advueu.com immediately after submitting request online.
- Any mismatch between the information provided in the form and the product actually returned to ADVUEU would invalidate the RMA#
issued here. All returned products must have an RMA#. Any missing accessories and original materials, as well as cosmetic damage
will be charged to your account.
- All RMAs are valid for 14-days.
- ADVUEU RMA receiving hours are 9am – 4pm PST Mon. - Fri. ADVUEU reserves the right to reject any RMA deliveries after 4pm PST.
- ADVUEU reserves the right to issue RMAs 24 hours after receiving this via fax or mail.
- Please include all accessories (cables, software, adapters, manual, etc.) in original packaging.
- All returned packages MUST be insured or certified.
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